your recovery partner™
Pure You is a unique concierge service for travelling plastic surgery patients.
Here at Pure You, we are committed to providing our Clients with a premium recovery service.
We take the anxiety out of preparing for and recovering from surgery with top Australian Plastic Surgeons.
YOUR RECOVERY PARTNER
Pure You was established in 2017 and has built up a successful reputation with some of the best surgeons in Australia. We are passionate about ensuring our Clients' recovery experience is enjoyable and smooth.
Plastic surgery is an exciting time for our clients. Engaging with Pure You™ will ensure you are able to relax and focus on your recovery, while we take care of the rest. Travelling away from your home and loved ones can be overwhelming, which is why we have designed a program that will provide you with the support that you need while you are recovering. Your Pure You Concierge is only ever a phone call, message or email away, and is there to help make your recovery more comfortable.
Whether you are travelling from interstate or overseas, you can connect with Pure You to become your recovery partner. Your concierge service begins the moment you book your surgery, leaving you free to get excited about the upcoming new, pure you.
Pure You offers clients pre and post-operative care services via tailored, personal packages. As a client of Pure You, you will be provided with your own recovery care package when you arrive at your accommodation, eliminating the last-minute running around. We will have it all available for you, from basic items like ice packs and pillows, to items you may not have even thought you would need. We will also liaise with your accommodation to ensure your arrival after surgery is a breeze, with all your essential items ready and waiting for you and your room set up for your maximum comfort.
Our Concierge packages are tailored to suit each client, and can be designed with what you find important to your recovery. These packages can include travel and accommodation bookings, transfers, beauty appointments and any other luxury post-operative services you require. You might like to enjoy the luxury of an in-room hair wash, meal deliveries, manicures or even a massage. You might want us to find you the closest juice bar or burger restaurant, or may require a chair to assist you in the shower after an abdominoplasty. All of this can be arranged by your Pure You Concierge.
Did you know that your hospital will not discharge you unless you have somebody with you to take you home?
Travelling alone for surgery can not only be overwhelming, it also means that you need to find someone to discharge you after your surgery. As you have just had a general anesthetic, the hospital have a duty of care to ensure that you leave safely and this means discharging you to a responsible adult. If you are in Sydney or Brisbane and require somebody to be with you when you are discharged, Pure You can offer you a Patient Concierge™ service. All of our Patient Concierges are also post surgical patients themselves, so they are well equipped to understand the type of care and attention you will need to get safely back to your home or hotel and set up for the recovery ahead. They also work very closely with some of the top Specialist Plastic Surgeons, so are at the forefront of specialised recovery techniques.
If you require a service outside our defined packages in our 'Services' menu, please get in touch. Whether you are looking for someone to collect you from the hospital or someone to visit you in the first few days post op, we are happy to work with you to tailor a solution that meets all of your needs.
We look forward to being your Recovery Partner™.
A LITTLE BIT ABOUT US
Heidi Owen
Concierge Director
I am passionate about making sure others feel prepared, relaxed and informed about their upcoming surgery. Having been a travelling patient on more than one occasion myself, I understand first-hand the stress and anxiety that comes with an upcoming procedure. How will I know what I will need to recover, when I’ve never done this before? Who can support me along the way? How can I connect with like-minded people to ask questions about my recovery? These are the questions, and many more, that I had in the lead up to my surgery. As your Recovery Partner, I will ensure you have all the answers you need. You can rely on me as your 'virtual hand-holder'.
Why trust me as Your Recovery Partner™?
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I have been a travelling patient myself and will provide you with a proactive approach to your recovery
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I am passionate to see you recover as comfortably as possible
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I strongly believe that preparing for and recovering from surgery should be an exciting time, not one full of planning and stress.
I created Pure You after travelling from Brisbane to Sydney to see Dr Michael Miroshnik for two separate surgeries. Travelling for surgery is overwhelming, there is no doubt about that. Throughout my own personal experiences and in consulting with other travelling patients, I have created a business that is aimed to provide all of my clients with a service that supports them during their planning and recovery of surgery, with the focus being on what’s important: relax, recover and focus on the upcoming new, pure you.
I am excited that you have given me and my team the opportunity to become your Recovery Partners.
xo ♡♡
Lena Bazzi
Patient Concierge
"Lena is amazing!" That is what you will hear every client who has had an interaction with her say. Lena has been hand selected as our premier Patient Concierge™ in Sydney because she is kind, compassionate and absolutely loves what she does.
Lena is a previous patient of Dr Miroshnik as well as Dr Shahidi . She is passionate about ensuring our clients are prepared for their smooth recovery and has even been known to make them sandwiches!
Caring for our clients is Lena's number one priority.
xo
